MAKE A COMPLAINT

Complete the complaint form below.

Online Complaints Form

Before submitting a complaint, customers must first contact our Support Team and have an existing support ticket for an issue that has not been resolved.

If you do not currently have a support ticket, or need to open one, please contact our Support Team by support@infinetbroadband.com.au or calling our support team on 1300 101 414

If you have created a support ticket already please add your ticket number below:

Your Information
Please visit our Complaints Handling Process for further information.