NBN™ Satellite Internet

25/5MBPS
NBN™ SKY MUSTER®
Plus Basic

Typical evening speeds

* InfiNET Broadband typical evening speeds are yet to be established. Updates will be made once established. They are based off speed tests from existing customers between 19:00-23:00 and subject to change.

$69/mth

Total Min Cost $69.00

50/5MBPS
NBN™ SKY MUSTER®
PLUS STANDARD

Typical evening speeds

* InfiNET Broadband typical evening speeds are yet to be established. Updates will be made once established. They are based off speed tests from existing customers between 19:00-23:00 and subject to change.

$79/mth

Total Min Cost $79.00

100/5Mbps
NBN™ SKY MUSTER®
PLUS PREMIUM

Typical evening speeds

* InfiNET Broadband typical evening speeds are yet to be established. Updates will be made once established. They are based off speed tests from existing customers between 19:00-23:00 and subject to change.

$104/mth

Total Min Cost $104.00

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NBN™ SKY MUSTER® FAQ's

The Sky Muster satellite service delivers the NBN™ network to homes and businesses in regional and remote Australia, via two state-of-the-art satellites. So, people across mainland Australia and Tasmania, and remote islands such as Norfolk Island, Christmas Island, Lord Howe Island and the Cocos (Keeling) Islands can now enjoy NBN™ powered plans through Sky Muster satellite providers.

As well as the roof satellite dish installed on the home or business, Sky Muster satellite connections also require an NBN™ supplied modem to be installed at the point where the cable from the satellite dish enters the premises. This device requires power to operate and can only be installed by an NBN™ approved installer.

When you contact your phone and internet provider to connect to the NBN™ network, they should arrange for an NBN™ approved installer to call you and organise a visit to your premises to connect you.

Satellite broadband is the delivery of broadband data using satellite signals. A small antenna or dish is installed on the roof (or other nbn-approved location) of a home or business to transmit and receive data from a satellite orbiting the earth. The satellite then transmits the data back to a network of satellite ground stations (much larger satellite dishes) and these connect to the internet via your preferred internet service provider.

nbn™ Sky Muster™ plans have two wholesale speeds tiers available. Speeds that you actually experience will fluctuate but wholesale speeds will peak at 12/1Mbps, 25/5 Mbps or 100 Mbps depending on the tier chosen.

nbn provides wholesale services to phone and internet providers. Note that your experience, including the speeds actually achieved over the nbn™ broadband access network, depends on the nbn™ access network technology and configuration over which services are delivered to your premises, whether you are using the internet during the busy period, and some factors outside of nbn’s control (like your equipment quality, software, chosen broadband plan, signal reception or how your provider designs its network). Wholesale speeds for an nbn™ Sky Muster™ plan may be reduced if the metered data allowance is exceeded. Satellite end users may also experience latency.

*Free standard installation by an NBN installer (if NBN Sattelite Broadband has not already been installed)

This is what the equipment looks like that will be installed for your satellite broadband internet. Depending on the internal or external locations, the devices installed may differ to the ones shown in the diagram.

 
 
Sky Muster satellite diagram

The satellite dish may alternatively be mounted on your roof or gutter.

Yes – NBN™’s Satellite Internet is a great option if your are unable to get a fixed line internet service to your home or if its unavailable in your area. The satellite service overall has improved immensely with technology and satellite services improving over the years since its creation. Its also a cheaper alternative to Space X’s, Starlink.

Talk to an expert today to have all your satellite internet question answered. 

A premises’ eligibility for different service technologies (i.e. Fixed Wireless, Sky Muster™ satellite or Fixed Line) is subject to which access technology is available at your premises. It’s important to note that if a premises is not eligible to receive a Fixed Wireless or Fixed Line service, it may only be eligible for a Sky Muster™ satellite service.

These considerations may help if you’re experiencing performance or speed issues on your Sky Muster™ satellite service:

  • Networking equipment: Check the quality of your networking equipment, for example, a better router/modem could improve your experience.

  • Wi-Fi signal strength: Wi-Fi modems can vary in signal strength, so it’s best to check with your provider if the modem that they’ve supplied meets your performance expectations.

  • Where you position your Wi-Fi modem: Other electronics can impact your Wi-Fi signal – mobile phones, microwaves and TVs rely on radio signals. Having your router placed as far away from these devices as possible can help.

  • The number of devices online at the same time: If you regularly have many users and devices actively online at the same time, and stream videos on a regular basis, ask your provider about whether a plan based on a higher wholesale speed tier is available.

  • Network congestion: How your provider configures their network and manages traffic (particularly during peak periods when more people are online) can have an effect on your internet experience – particularly during peak usage times. Ask your provider how they approach their congestion during peak times to help you to understand what’s right for you.

If you’re still experiencing issues with your nbn™ service, you’ll need to chat with your provider for further assistance.